Terms & Conditions
This website www.appliancesblackanddecker.in is independently owned by Stove Kraft Limited.
Stove Kraft Limited is authorised by The Black and Decker Corporation, by way of a Trademark License agreement, to use the said website in India (hereinafter referred to as, "www.appliancesblackanddecker.in"), the same is operated by Rajkar Inc. in India (hereinafter referred to as "Rajkar"). The Black & Decker Corporation owns the BLACK+DECKER trademark, and licenses the BLACK+DECKER trademark to Stove Kraft Limited for sale of certain products thereunder, including the products for sale on www.appliancesblackanddecker.in.
By placing an order on this site, you are entering into a purchase/sale transaction with Stove Kraft Limited, which is solely responsible for executing such a transaction. The BLACK+DECKER name, brand, trademarks and logos used on the website are the sole property of The Black & Decker Corporation and are protected by copyright and/or registered trademarks.
The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of The Black & Decker Corporation. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright is kept intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from The Black & Decker Corporation.
The Black & Decker Corporation and Stove Kraft Limited make no warranties regarding the accuracy of the information on the website. However, you are always welcome to Stove Kraft Limited, if you find incorrect information on the website. Both The Black & Decker Corporation and Stove Kraft Limited are entitled to change the content of the website at any time without preceding notice. If the website links to a third-party website, The Black & Decker Corporation and Stove Kraft Limited make no warranties for the content of the third-party website. These links are made for your convenience only, but it is at your own risk when you visit a third-party website.
Terms and Conditions for Sale
- Conclusion of Contract
A final and binding contract has been concluded between you and Stove Kraft Limited. when your order has been confirmed on the website www.appliancesblackanddecker.in. An auto order confirmation message will be sent to you by email when the order has been confirmed and another when it is shipped. The order receipt received immediately after placing the order does not constitute an order confirmation.
You are only allowed to purchase products in the www.appliancesblackanddecker.in online shop if you are a private consumer, i.e. not a business customer.
- Prices, Taxes and Delivery
All prices stated are inclusive of VAT and other taxes. The applicable price is the one stated here in respect of the relevant product on the date of placing of the order. Stove Kraft Limited reserves the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in VAT rates or other public fees and charges, increased costs or as a result of the general development in retail prices.
- Delivery & Shipping
3.1 Shipping:
All merchandise ordered on www.appliancesblackanddecker.in can be shipped to all parts of India with an approximate shipping time of 7-10 working days. We are unable to process any orders on Sundays and public holidays.
3.2 Delivery:
- Our delivery partners will attempt to complete your delivery thrice before the item is returned to our warehouse. Please ensure that you provide a valid mobile number and shipping address while placing your order.
- Our delivery partners may sometimes require a valid ID proof for delivering your package. Please contact us at bd.customercare@stovekraft.com if you have any further queries.
- Due to varying item availability, orders containing multiple items may sometimes be shipped separately. Each shipment will have its own individual tracking number, which can be tracked on the Track Order page under the same order number.
Return of Goods
We would like your visit to www.appliancesblackanddecker.in to be a smooth and satisfying experience. In order to achieve this, we strive to deliver your desired product in a timely manner. However, if you do not feel 100% satisfied with your purchase, we provide returns to make sure you have a seamless experience with us.
We guarantee a full refund within 21 working days for all orders that fall under the following categories:
- Change of mind before billing – We respect your choice. We will ensure a full refund for any cancellations made prior to billing.
- Product out of stock – For products that are no longer in stock, we provide a full refund to keep your shopping experience for BLACK+DECKER products at Stove Kraft Limited. hassle free.
- Wrong size – If you purchase a product that does not meet your need, we ensure a smooth return of the product.
- Not satisfied with purchase – If you feel that the product does not match your expectations, we are happy to provide an easy return process.
- Received a defective/incorrect product – We guarantee a return for any defective or incorrect deliveries.
Terms and Conditions for Return
All Return requests for defective/incorrect products made within 48 hours of the delivery date will be managed with the utmost efficiency. However, requests for these cases made after 48 hours is subject to refusal.Â
Used/impaired goods
You are only liable for any impairment of the value of the goods caused by other handling than what is necessary to determine the nature, quality and function of the goods.
Liability
Stove Kraft Limited is not liable for any delays or for non-performance due to force majeure. For as long as a force majeure situation persists, Stove Kraft Limited is relieved from performance of its obligations.
Stove Kraft Limited's liability for any and all claims is limited to an amount equal to the price of the good purchased by you.
Entire Agreement
These Terms of Use constitute the entire agreement between you and Stove Kraft Limited regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Use.
Governing Law and Dispute Resolution
These Terms of Use shall be governed by laws of India without reference to conflict of laws principle. The Courts in Mumbai would have the exclusive jurisdiction in any proceedings that arise out of these Terms of Use.
Modification of Terms of Use
You acknowledge and agree that Stove Kraft Limited may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner by posting revised Terms of Use on the Site. You may not amend or modify these Terms of Use under any circumstances. The current version of these Terms of Use is available at Stove Kraft Limited. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of this Site after any changes to the Terms of Use means you accept the changes.
Effect of termination/survival of selected provisions
Notwithstanding the expiration or earlier termination of your Stove Kraft Limited membership, or any general legal principles to the contrary, any provision of these Terms of Use that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Use.
Grievance Officer
If you have any questions or comments about these Terms of Use, please contact us by email at bd.customercare@stovekraft.com . If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Grievance Officer.
The details of the Grievance Officer are as follows:Â bd.customercare@stovekraft.com